Order Cancellation

The SELLER allows the BUYER to cancel the Order after Order submission. The BUYER can cancel the Order by clicking the Order cancellation button in My Profile - Order/Inquiry list, online. They can only do this for orders whose status is "processing". The BUYER will send written confirmation of the cancellation to SELLER's e-mail address webshop@elektrode.si.

The BUYER will not be liable to pay any costs related to cancellation. In the case of a bank transfer, the money will be refunded to the BUYER's bank card within 5 working days after the BUYER's cancellation is received.